Overview

The Executive Assistant will support the SVP of Human Resources and be responsible for a broad range of generalist HR administrative and coordinator duties. This position will require initiative, judgment, independent decision making and guest service skills. The professional in this position must project warmth and enthusiasm toward internal and external visitors. This person will be a proactive member of the team by volunteering and participating in events and committees while providing input and suggestions.

Responsibilities

Essential Job Functions:

• Answer, screen & route telephone calls and use appropriate telephone etiquette
• Assists in responses to internal/external guests including letters, phone calls and coordination of in-person service recovery
• Serve as an HR partner and assist in the recruitment and onboarding processes, benefits enrollment and administration, employee record keeping, training administration, etc.
• Must have the ability to incorporate creative approaches to various projects by taking initiative and working independently
• Prepare reports and/or special projects, which may include data collection, coordination, final copy preparation, distribution, etc.
• Responsible for filing active and inactive employee documents and files
• Respond to all employee and applicant inquiries in a courteous and professional manner within 24 hours of receiving the call
• Become familiar with all department functions within the casino in order to communicate on them effectively and accurately
• Develop messages and effectively use vehicles to ensure consistent, integrated and comprehensive system of communications

Qualifications

• A bachelor's degree or equivalent combination of education and/or experience required
• Two years of clerical/administrative experience within Human Resources preferred
• Advanced computer skills including Microsoft Office – Word, Excel and Outlook required; PowerPoint and Visio strongly preferred; Proficiency with HRIS systems and applicant tracking systems strongly preferred
• Experience in the hospitality/entertainment industry preferred
• Must operate well in a team environment as well as perform job duties with little supervision
• Ability to work flexible schedules including nights, weekends, and holidays
• Ability to maintain a flexible working attitude, while performing job duties in stressful situations or handling complex communication
• Adhere to regulatory, departmental and company policies in an ethical manner
• Must be able to professionally handle sensitive information and maintain complete confidentiality
• Supports HR team with additional duties and projects as needed
• Assists with receptionist duties and special projects as needed
• Excellent organizational and multitasking skills
• Excellent understanding of English, both written and verbal required. Spanish experience a plus
• Must be a creative, high energy, hands on professional who can successfully multitask in a fast-paced environment
• Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

For a listing of all opportunities at Seminole Hard Rock Support Services, please go to www.gotoworkhappy.com.