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Self Esteem Brands, LLC, parent company of Anytime Fitness, Waxing the City, Basecamp Fitness, The Bar Method, and Stronger U, is seeking an experienced and passionate professional to join our talented team as a Technical Support Manager (TSM). At Self Esteem Brands, we offer a fun, fast growing, inspirational culture that incorporates a flexible, hybrid work schedule.
Job Summary
The TSM is the leader of our team of highly skilled technical support agents that provide 24x7 customer service to all franchise brands which ProVision Security supports. It is a pivotal role that provides oversight, coaching and mentoring to a team of 4-8 Upper-tier Technical Support Agents, and monitors performance KPIs.
The TSM is also be responsible for ensuring that all agents on the team represent ProVision and by extension Self-Esteem Brands as a whole. In this role, one will be looked to as a leader and mentor.
Purpose/Impact: (Duties & Essential Functions)
Strengths:
Background:
Whats in it for you:
Full Time
$120k-154k (estimate)
04/25/2024
06/24/2024
sebrands.com
Saint Paul, MN
100 - 200
The job skills required for Technical Support Manager include Problem Solving, Technical Support, Installation, Customer Service, Initiative, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Manager. Select any job title you are interested in and start to search job requirements.