Job Title: Bakery Customer Service - Seed to Table, Naples, FL

Location: 4835 Immokalee Road, Naples, FL 34110 Click Here for Map

Post Date: January 8, 2024

Close Date: Applications will be accepted until February 8, 2024

Job Type: Full-Time

FLSA: Non-Exempt

About Us:
Welcome to Seed to Table, where customer satisfaction takes the spotlight! As a Bakery Customer Service associate, you'll be the friendly face behind our freshly baked treats, assisting customers with orders and ensuring a delightful experience. Join us at the intersection of sweetness and service, where your passion for exceptional customer care will make our bakery a favorite destination for all.

At Seed to Table, you're not just an employee; you're a valued member of our close-knit family. We celebrate diverse talents and perspectives, fostering collaboration for collective success. As a thriving business and vibrant community, we offer abundant opportunities for personal and professional growth. Your career has no limits, and our Leadership Team is dedicated to guiding you to new heights!

In our inviting space, inspired by Frank Oakes' wisdom, 'There are no strangers here, only friends we've yet to meet.' Whether you're part of our kitchen team, front-of-house staff, or another crucial role, you're indispensable to the Seed to Table family. Your growth and success are central to our mission, creating an environment where every member flourishes.

Job Description:
Elevate our bakery experience at Seed to Table! As a Bakery Customer Service associate, you'll excel in providing top-notch customer service, offering expert recommendations, and ensuring efficient order fulfillment. Your role extends to maintaining a clean and inviting bakery atmosphere, collaborating with the team to keep shelves stocked, and creating visually appealing displays. Join us in Naples, Florida, where your expertise will contribute to a sweet and thriving environment. Embrace the opportunity to showcase your dedication to quality and a positive attitude as we redefine the bakery shopping experience for our valued customers!

Position Summary:

Join our team at Seed to Table and thrive as a Bakery Associate, embodying a diverse range of attributes to the success of our Guest, Customer, and Associate experience, including:

• Adaptability: Flexible in a dynamic bakery environment for efficient order fulfillment.
• Intrinsic Motivation: Passionate about delivering excellent customer service and expert bakery recommendations.
• Self-Confidence: Assured interactions, providing confident advice on bakery products.
• High Self-Discipline: Organized shelves, ensuring a structured and positive bakery atmosphere.
• Authenticity: Sincere interactions for a positive bakery environment focused on customer service.
• Resilience: Smooth customer experience in busy periods within the bakery department.
• Cognitive Flexibility: Adaptable to different bakery tasks, contributing to an efficient bakery team.
• Learned Optimism: Approaching challenges with a positive mindset, creating a constructive atmosphere in the bakery for customer satisfaction.

Essential Qualifications:

The following qualifications are essential for success in this role:

• Passion for creating exceptional bakery experiences, ensuring fresh and delightful displays for our customers.
• Familiarity with baked goods, ingredients, and baking processes for informed customer interactions.
• Ability to work collaboratively with bakery associates, bakers, and management.
• Strong verbal communication for effective customer engagement and order assistance.
• Flexible in a fast-paced bakery department, handling varied tasks and duties.
• Precise handling, packaging, and order accuracy to maintain an appealing display.
• Proficient in transaction processing, cash handling, and POS systems.
• Adherence to food safety standards and maintaining a clean workspace.
• Previous experience in customer service or retail preferred.
• Proficient in English, with additional proficiency in Spanish considered a valuable asset.
• Must be at least 18 years old.
• Non-slip shoes are mandatory for a safe working environment (please note that company does not provide).
• Legal authorization to work in the United States.
• Reliable transportation is a must.

Bakery Proficiency Standards:

• Endurance for Customer Service: Stand for extended periods during customer service.
• Leadership in Product Collaboration: Set excellence standards, inspire innovative bakery approaches.
• Lifting Up to 50 Pounds: Strength to lift for smooth product handling.
• Exceptional Hearing: Acute hearing for better customer engagement.
• Keen Vision: Sharp eyes for intricate bakery presentation.
• Clear Communication: Effective communication within the bakery team.
• Manual Dexterity: Skillful hands for handling bakery products.

Compensation and Benefits:

• Competitive salary based on experience and qualifications.
• Career growth opportunities.
• Comprehensive health benefits.
• Professional development.
• Collaborative work environment.
• Discounted dining experiences and purchases.
• Associate referral program.

Apply Now and be a Key Ingredient to Our Success!

How to Apply:

To join our team, please send your resume to Makenna O'Malley and Michael Strohbeck. The application deadline is February 8, 2024.

Connect with Us:

Stay updated on all things Seed to Table by following us on social media:

• Seed to Table TikTok
• Seed to Table Facebook
• Seed to Table Instagram
• Seed to Table LinkedIn
• Seed to Table YouTube
• Seed to Table Website

Equal Opportunity Statement: Seed to Table is an equal opportunity employer, welcoming candidates from all backgrounds.