Description

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization.

• Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.
• Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
• Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values, and Theory of Change.
• Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
• Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary: The Family Services Director provides leadership for Maternal Child Health programs, WIC and lactation programs at our 3 clinical locations (International District, Pioneer Square Clinic, Lake City). Our MCH work encompasses our Birthing Sovereignty group prenatal/postnatal model, pregnant and new parent weekly lunch, bi-monthly pediatric Saturday clinics, community engagement and outreach). The Family Services Director serves as a member of the Divisional Leadership Team (DLT) for SIHB to inform and guide decisions and plans that impact the agency. 

Organizational Structure/Reporting Relationships: The Family Services Director reports to the chief Health Officer and supervises a team included but not limited to WIC Program Director, NFS program coordinator.

Organizational Responsibilities

• Hold Indigenous values and practices with respect and integrity.
• Hold yourself accountable to the highest standard by being resourceful, innovative, creative, and solutions oriented.
• Actively participate in organizational activities with the understanding that success is achieved through teamwork.
• Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind.
• At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive, and innovative care. 

Job Responsibilities:  

• Direct activities, hiring, and schedules of staff within the FS Department. Provide oversight and leadership for Lactation consultant, WIC services, NFS program coordinator for coverage at all SIHB clinical sites.
• Develop the Birthing Sovereignty prenatal/postnatal group care model with close coordination and collaboration with our grant community partners.
• Ensure timely submission of reports for the HRSA Maternal Health Innovations grant.
• Direct activities and personnel needed for Perinatal Lunch and NFS outreach activities.
• Direct NFS activities in conjunction with Pediatric Saturday clinics.
• Oversee the WIC Program Director with administration of the WIC program, including planning, evaluation, and reporting activities.
• Ensure submission of reports for the HOPE Network to Public Health Seattle King County and Foundational Public Health Services Grant.
• Support grant activity for grants related to Nutritional and Family Services. Work with Grants and Data department to meet grant deliverables.
• Participate in the development and maintenance of policies and procedures pertaining to Family Services.
• Attend monthly DLT meetings as well as annual training and retreats as scheduled.
• Participate in other meetings, committees, conferences, and training related to job position and for maintenance of credentialing.
• Identify and develop culturally appropriate programs and patient education related to FS activities.
• Understand and maintain departmental budget under direction of the chief Health Officer.
• Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
• Work well under pressure, meet multiple and often competing deadlines.
• At all times demonstrate cooperative behavior with supervisors, direct reports, colleagues, relatives, and the community.
• Other duties and projects as assigned

Qualifications

Background Qualifications

Required:  Bachelor’s degree, with at least 2 years’ experience working in maternal child health.

License: None

Preferred:

• • Knowledge of WIC program state and federal requirements
  • Community engagement experience within AI/AN community
  • Budget and grant experience
  • Familiarity with the health and social issues facing the American Indian/Alaska Native population, and a desire to serve this community. 
  • Passion for perinatal health and improving outcomes of maternal-child health among AI/AN population.

Qualifications:

Candidates must complete an acceptable Background Check as part of the hiring process.

Work Environment: SIHB staff work four (4) ten (10) hour shifts per week on site. Standard hours are 7 am to 6 pm, 4 days a week, with occasional extra hours for events or to meet deadlines

FOR INFORMATION ABOUT OUR BENEFITS PACKAGE, PLEASE VISIT OUR WEBSITE AT:https://www.sihb.org/wp-content/uploads/SIHB-Summary-of-Benefits.pdf