About SCC

Most people are familiar with the Seattle Convention Center (SCC) because we host a large variety of meetings, events, and conventions. That is the primary role we play – the Center provides a venue in which people gather from around the region, the nation and the world to share ideas, celebrate and learn.

But our role goes well beyond that. The Center has a longstanding commitment to positively impact the lives of those in our region and beyond, advancing the common good. The legacy of our civic actions for the community holds as true today as when we opened our doors in 1988. Read more about our Community Impact here.

Employees are the heartbeat of this extraordinary service culture and contribute to our collective success. This will be even more evident as we scale our operations to support two buildings, Arch and Summit, in the vibrant core of downtown Seattle.

Position Summary

Reporting to the Assistant Director of Sales, the Regional Sales Manager will promote and sell space and services offered by the Seattle Convention Center. This individual will be responsible for lead development, promotion solicitations, sales, bookings, and contract negotiation for regional/local market segments according to the booking policy with SCC. This role will also understand the unique needs and requirements of each client to create compelling proposals in order to win the business for SCC. Other responsibilities include professionally implementing sales activities to assure that goals are met with efficiency to maximize profits while delivering extraordinary customer service.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Responsible for full sales cycle, from "inquiry to contract." Guide the client from the initial event sourcing stage through the execution of a license agreement and ensure a smooth transition to Event Services and the in-house Service Partners.
• Responsible to qualify, sell and negotiate new and returning regional/local business for the Center in accordance with the Booking Policy.
• Research potential new business by analyzing information such as attendance, demographics, dates, space, ancillary services, room nights, and potential revenue.
• Ensure the operational feasibility of all business in consideration of other concurrent or overlapping event activity and in accordance with established Center policies and procedures.
• Create detailed, accurate event proposals with a strong understanding of space inventory.
• Conduct facility tours to recommend appropriate space; address Center services and policies; and answer questions.
• Negotiate contracts between the SCC and the client to maximize revenue; ensure compliance with follow policies and procedures, and applicable laws; ensure that all contractual terms are met; and collect all rent deposits/payments.
• Build and maintain an on-going professional relationship with the client to support the earned business and ensure client satisfaction.
• Responsible for efficient use of the Center’s event management system (Momentus) in the performance of daily activities such as vital client account, contact, event, and historical database maintenance; and to ensure that decisions/reports/forecasts to stakeholders are accurate.
• Assist the Director of Sales and the Assistant Director of Sales in the development and implementation of sales and marketing strategies and procedures to secure new and returning facility rentals; sell related facility services; and to optimize efficiency to maximize sales and revenue in two buildings.
• Understand industry developments and trends to make recommendations for continuous improvement and ensure SCC remains competitive in offerings and service delivery within the marketplace.
• Participate in the development of sales plans, forecasts, budgets, reports, and other documents/activities as directed.
• Represent the Center professionally at company and client events that provide opportunity for networking and building strategic relationship within the community and assigned marketplace. Strive for a volunteer leadership role in assigned organizations.
• May review the work of support staff by providing mentoring, technical guidance and/or training in daily activities.
• Proficient in Microsoft Office@ (Word, Excel, Outlook, PowerPoint) and other related sales and space management databases.
• Maintain a thorough understanding of and successfully perform all duties, responsibilities, and department procedures in a calm, professional, safe, and effective manner
• Perform all duties as a team member, in a professional productive manner, to ensure the successful operation of the SCC
• Respond to multiple and sometimes pressure situations and function in an efficient, calm manner, using sound judgment, in all situations
• Perform miscellaneous related duties as directed

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to see, talk, hear, sit, stand, walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Minimum Qualifications:

• Bachelor's degree in Sales, Business, Marketing, or related field
• Five (5) years of experience in hospitality sales, convention sales or related areas.

Preferred Qualifications:

• Experience with Momentus event software.
• CMP certification.

*Equivalent combination of education and experience may be considered.

Benefit Highlights:

• Pay: $80,985.00 - $121,477.00 /year based on experience and qualifications.
• Paid Leave benefits
• Vacation (12 days in first year)
• Paid holidays (11 set by SCC, 2 personal)
• Medical, dental and vision insurance
• Life insurance
• 457(b) retirement savings plan
• Subsidized transportation and parking benefits

Schedule: Typically, Monday to Friday. Flexibility to work evenings/weekends dependent on event schedule. Hybrid schedule with 1-2 days per week remote available after 90 days of employment.

Work Location: Seattle, WA 98101.

Disability Accommodations and Equal Employment Opportunity

If accommodations are required either to complete the application process and/or attend an interview, please contact the Human Resources Department at 206-694-5038.

Seattle Convention Center is committed to the policy of equal employment opportunity and nondiscrimination on the basis of race, creed, color, national origin, sex, marital status, sexual preference, orientation, gender identity, genetic information, pregnancy, age, religion, veteran status, military status, disability, or any other status protected by law.

Notes on the Application Process

• This posting may be taken down at any time. Review of applications will begin immediately
• Only applications submitted directly to Seattle Convention Center’s jobs page will be considered; applications submitted via external websites / apps will not be received
• A current resumé may be submitted in lieu of filling out the attached Application for Employment only if it includes accurate dates – including month and year – of both previous employment and any relevant experience/education history.
• In the event your application is selected for interview, a hiring representative will reach out via your provided phone or email contact information. The final hiring process will involve employment reference checks and a criminal background check