Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

Performs variety of patient care, technical, and administrative duties to assist practitioners and other members of health care team in providing high quality patient care through health care system. The Medical Assistant participates as a team member in the overall functioning of the clinic. The Medical Assistant is responsible for the flow of the patients for assigned providers (as applicable) each day. They perform duties and procedures as described in the Primary Responsibilities section.

Responsibilities

All Essential Functions of the MA I position and Disease group MA. Provides support to a specific team in these areas:

• Leave paperwork / Prior Authorizations /Prescriptions refills
• Answering / screening incoming phone calls
• Coordinating outside labs results and notify pt. of norm labs results
• Acts as preceptor/ trainer
• Assist with Nurse Triage
• Preforms blood draws as directed
• Reinforce compliance in billing / coding
• Facilitates distribution of clinical contacts, schedules and care management tools.
• Monitor and assist with clinic flow, adjusting as needed to ensure efficient pt. flow.
• Request medical record from external/internal facilitates and prepare for provider review.
• Collaborates with clinic nursing supervisor to develop operational strategies and process improvements for department / unit.

Customer Service

• Acts as a liaison between patients/families and health care providers.
• Assist in resolving and/or responding to non-clinical related patient complaints and inquiries

Qualifications

• Completion of a medical assistant program offered by a school accredited by the Accrediting Bureau of Health Education Schools (ABHES) or a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP); or
• Military training or experience may also satisfy the training and experience requirements
• 2 years relevant work experience
• Certified Medical Assistant in the State of Washington and must be familiar with the State's conduct and standards of practice.
• Surgical Technologist Registration in the State of Washington State and must be familiar with the State's conduct and standards of practice (Application must be submitted within 1 st 30-days of hire)
• Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
• Willingness to participate in the process improvement initiatives
• Proficient in email and word processing systems
• Experience with Electronic Medical Records
• Strong interpersonal and customer services skills
• Ability to work in a fast paced, complex healthcare environment
• Ability to multitask, prioritize and problem solve
• Ability to communicate (verbally and in writing) in a clear and concise manner
• Ability to follow direction and guidance
• Ability to recognize limitations and seek help
• Ability to identify learning needs and plan learning opportunities
• Ability to appropriately respond to emergencies or disasters per clinic protocol and scope of practice

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $24.96 to $35.53 and pay offered will be based on experience and qualifications.

This position may be eligible for relocation assistance.

This position may be eligible for a sign-on bonus up to $3,000.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).