Medical & Consultation Assistant

DrSnip® is an outpatient vasectomy clinic that prioritizes diversity and inclusion in its team. The clinic is a privately and minority-owned and led by a small group that believes care is at the core of what we do: externally, we have a reputation for excellent patient service and going above and beyond the norms and expectations of healthcare providers; internally, we emphasize coaching, invest in our people’s professional development, and promote from within. We are a growing organization with room for advancement and are continually looking for the best and brightest who want to build a career in an environment of excellence, growth, teamwork, and by being of service to others.

Role

We are currently seeking a full-time Medical & Consultation Assistant to join our team in Seattle, Washington. CMAs are an integral part of the DrSnip Care Team and are trained across multiple patient-facing roles. The position requires a combination of good communication skills, attention to detail, empathy, and teamwork.
Responsibilities

CMAs are members of the DrSnip Care Team and work with other professionals to collectively provide a seamless, simple, and superior experience for each patient. The CMA role includes: 

• Preparing patients for examinations and procedures with care and empathy.
• Accurately documenting health information, including vitals, pre and post procedure.
• Assisting DrSnip Doctors during the procedures, and with any post-op care.
• Overseeing supplies preparation and surgical instrument packing, unpacking, and sterilization.
• Discussing vasectomy with the patient in detail, including the male reproductive system.
• Review birth control options with patients and their partners.
• Appointment scheduling and phone support
• Explaining the DrSnip Vasectomy, surgical risks, complications, and aftercare instructions.
• Fielding any questions patients might have during their consultation.

Compensation and Benefits

We want our patients to receive the best care and vasectomy experience possible. This lofty expectation means providing our team with a competitive remuneration package that not only covers their regular needs but also encourages them to go above and beyond:

• Hourly pay starts at $28/hour and increases with experience. We strive to ensure our hourly pay rates are above market.
• 80% employer funded health insurance for first two years, 100% employer funded thereafter.
• Generous PTO, paid holidays., and option to take additional unpaid vacation time.
• 401(k) matching contributions.
• Cash bonuses paid monthly based team performance.

Qualifications & Requirements

• 2 years’ customer service experience; Patient-facing experience is an asset.
• A genuine desire to care for others, including patients and teammates, alike.
• Demonstrated relevant education, either through formal education or certifications.
• Familiarity with basic medical terminology and clinical settings
• Strong interpersonal and communication skills.
• A growth mindset and a desire continue learning.
• An innate desire to go above and beyond for patients and your teammates.
• A warm and professional demeanor.

Location, Hours, & Schedule

• This opening is for our Seattle location.
• This is a Full-time position. Full-time is defined as over 32 hours per week.
• If desirable, we offer four-day work weeks (10-hour shifts).
• Rotating availability on Saturdays is a requirement.