WHO WE ARE LOOKING FOR:

Do you have compassion and a passion to help others? We have an opening for a Case Manager to support a program that includes crisis intervention, transitional housing, pregnant and parenting teen services, counseling, education, and outreach to neglected, abused, youth and adults.

Our core values:

• Collaboration working in partnership with our young people, their families, and outside organizations.
• Help providing resources, opportunities, and a support system.
• Accountability assuring all staff, volunteers, and collaborative partners provide quality service.
• Negotiation, sharing information and discussing all ideas and before reaching an agreement.
• Growth evaluating ourselves and our programs continuously looking for ways to improve.
• Engagement includes adolescents in their own development, never making decisions about them without them.

Still interested, please continue:

The Case Manager's primary responsibility will be for the delivery of case management for an assigned caseload of youth participants and their families.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
• Handle case assignments, draft service plans, review case progress and determine case closure
• Help clients achieve wellness and autonomy
• Facilitate multiple care aspects (case coordination, information sharing, etc)
• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
• Develop effective working relations and cooperate with medical team throughout the entire case management process
• Arrange abeyances with social services, health and governmental agencies
• Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
• Record cases information, complete accurately all necessary forms and produce statistical reports
• Promote quality and cost-effective interventions and outcomes
• Assess and address motivational and psychosocial issues
• Adhere to professional standards as outlined by protocols, rules and regulations

QUALIFICATIONS

• Proven working experience in case management, including as a nurse, medical, mental health care manager, or a related job.
• Current license, certification, or registration
• B.S. degree in related healthcare field
• Excellent knowledge of case management principles, healthcare management and reimbursement
• Previous experience with psychological aspects of care
• Effective communication skills
• Excellent organizational and time management skills
• Familiarity with professional and technical emerging knowledge
• Problem solving skills and ability to multi-task.
• Compassionate with teamwork skills
• Ability to read and interpret documents such as operating manuals and professional journals.
• Ability to write routine reports, correspondence, and appropriate case notes.
• Ability to speak effectively before groups of clients.
• Bilingual in Spanish preferred.
• Demonstrated commitment to diversity; background check is required.
• Knowledge of windows-based computer operational system operation system and Microsoft Office Suite
• Good organizational and time management skills
• The ability to work effectively with a multicultural staff and community.
• Bilingual (English/Spanish) a plus!

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.

Job Type: Full-time

Pay: $46,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Patient demographics:

• Adolescents
• Children

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Ability to Relocate:

• Arlington, TX 76001: Relocate before starting work (Required)

Work Location: In person