8 Customer Service Representative Jobs in Lincoln, IL
searlarch is Hiring a Customer Service Representative Near Lincoln, IL
Job Overview
We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.
If you have the desired skills and qualifications required for this role, you can send in your applications to us.
Responsibilities
- Update and maintain customer information in the database.
- Provide customers with all the information that they require.
- Keep track of customer accounts by recording their account information and the issues they have reported.
- Handle customer complaints actively and ensure its resolution on time.
- Take orders and calculate the charges by processing customers’ information.
- Resolve customer complaints on time and ensure the quality of services is maintained.
- Handle change in policies of the company and explain them to the customer.
- Generate sales leads for our clients.
- Maintain a record of all the tasks undertaken and submit it to the higher management.
Requirements
- Knowledge of social media will be an added benefit.
- Ability to provide results under pressure.
- Excellent communication and interpersonal skills.
- Good problem-solving skills.
Job Summary
Full Time
$32k-41k (estimate)
09/22/2023
05/22/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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