Scott Electric has a current opening at our Crafton, PA branch for a Customer Service Representative

8:00 am - 5:00 pm Monday - Friday

Requirements:

- Previous customer service experience required!

-Basic math and computer skills

-Customer Service driven

-Must have good communication skills.

Job Skills:

• Ability to prioritize & multitask
• Possess good communication & interpersonal skills
• Maintain composure in all situations while remaining focused and paying attention to detail
• Able to adjust to changes and problem solve
• Work independently or as a team
• Able to accommodate customer needs in times of high call volumes

Scott Electric is one of the largest independent electrical distributors in the United States, with Branches in Greensburg PA, Pittsburgh PA, Duncansville PA, Erie PA, Warren PA, Camp Hill PA, and Hagerstown, MD. Opportunities exist for career oriented individuals who are interested in becoming successful serving a customer base of electrical, mechanical and general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets.

To be successful, you must be a self-starter, willing to work beyond the "8 - 5 schedule", and make sure the customer comes first with the understanding that customer service is the #1 priority. Candidates with electrical knowledge are preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

All employees are subject to and must execute an Employment Agreement that includes a restrictive covenant, (Non-Compete, Non-Disclosure). This restrictive covenant is for a period of 3 years or within 100 miles of any Scott Electric location.

Experience:

• relevant: 1 year (Preferred)
• call center: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Scott Electric offers a comprehensive benefits package, including:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Tuition reimbursement
• Life insurance
• Retirement plan
• Referral program
• Employee discount
• Flexible spending account
• Health savings account
• ESOP(Employee Stock Option)

Job Type: Full-time

Pay: From $17.00 per hour

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Experience:

• Customer service: 2 years (Required)
• basic math: 2 years (Required)
• Computer skills: 2 years (Required)

Work Location: In person