Purpose
Manages and leads all aspects of transportation within a distribution center (DC), including both store deliveries and backhaul management. Understands processes and procedures to allow insight to issues that need to be addressed as well as identifying process improvements. Serves as the liaison between the carrier, DC, and corporate office. Manages the carrier by setting clear expectations and holds them accountable to KPIs and other commitments. Understands fleet utilization and works to obtain the most cost-effective and efficiently run fleet. Communicates continuously with the stores to ensure the highest quality service is delivered.
Responsibilities

• Responsible for the oversight of our carriers / 3PL partners. Aligns with them daily on execution planning to ensure KPIs are hit, and operational functions are handled to expectations
• Ensure fleet optimization by the creation of balanced transportation schedules and confirmation that assets are fully utilized and in good working condition
• Manages the backhaul process to ensure all opportunities are identified and scheduled to complete daily routing plan
• Maintains Customer Master and the Order Book to reflect current business needs
• Completes accessorial chargebacks and confirms associated compliance
• Reviews freight billing and rates for errors and monitors all financial aspects of the transportation spend
• Tracks, files, and monitors compliance of FSMA-related documents
• Attends support and safety meetings for DC team members
• Reviews and updates period-end and quarter-end files
• Reviews accessorial charges for trends and root cause analysis
• Works any ad-hoc requests with the corporate office team
• Assess cost-effectiveness of broker-managed lanes by confirming accurate receipts and remove lanes incurring a loss
• Works with numerous departments across the organization to complete tasks and solve problems
• Be the go-to contact for the retail partners for communication
• Manage escalations as well as building and maintaining a relationship with the stores
• Utilizes tools to monitor and adjust performance
• Oversees all cross-dock functions (where applicable), load planning & building, loading, and carrier communication
• Works with supply chain or buyer if issues arise

About You

• Bachelor’s Degree preferred in Logistics, Supply Chain, Operations Management, or related field
• 3 – 5 years of experience preferred
• Possess strong analytical, oral, and communication skills with a proven ability to work effectively in a team environment and with cross-functional partners
• Proficient in the ability to define problems, collect data, establish facts, and draw valid conclusions
• Strong computer skills, ability to navigate Warehouse Management System and Transportation Management System platforms, and proficient in the use of all Microsoft Office applications

Physical Requirements

• Flexible to travel as needed for rare situations
• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at a desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of a normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties

Our Values
Ability to demonstrate, understand and apply our workplace values.
Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome
Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence
Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
Respect (philosophy) –taking pride in being inclusive and treating everyone who comes through the doors with respect
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.