JOB DESCRIPTION

Position Title: Department:
Server F&B Front of House HCE

Reports To:
Restaurant Manager

POSITION SUMMARY
About us:
Savannah Riverboat Cruises is committed to serving our guests above and beyond their expectations. We strive to ensure all cruises are a wonderful and memorable experience on the beautiful Savannah waterfront by serving our guests with southern charm and hospitality.

About the opportunity:
The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide exceptional hospitality to guests and coworkers.
• Greet guests and serve food and beverages in a timely fashion.
• Accurately take orders and enter them into the point-of-sale system.
• Maintain the cleanliness and safety of all common areas and service stations.
• Participate in the celebration and entertainment experience of the guest.
• Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture.
• Accurately collect payment from guests for on-board purchases.
• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest.
• Be prepared to begin work at scheduled time.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Assist with the warm and efficient greeting and seating of guests when they arrive.
• Additional job duties as assigned.

REQUIREMENTS & QUALIFICATIONS

• High school diploma or equivalent required
• Energetic and enthusiastic personality essential
• Must be able to effectively understand and convey written and verbal information to guests and coworkers Must
• possess a service orientation – actively looking for ways to help others
• Basic computer skills are required
• Will work for extended periods without sitting
• Required to lift furniture and other heavy items such as dishes up and down stairs
• Will be required to be available for work on all major holidays
• Must meet minimum state age requirements

Last Updated: 01/19/2024

Job Types: Full-time, Part-time

Pay: $7.99 - $8.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Restaurant type:

• Upscale casual restaurant

Shift:

• 10 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person