Requisition ID: 282925
Work Area: Software-Design and Development
Expected Travel: 0 - 20%
Career Status: Management
Employment Type: Regular Full Time 

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP Concur Kubernetes Infrastructure Manager

We are looking for an Engineering Manager to lead the US branch of our international Container Ecosystem (Kubernetes) team. This is a true “DevOps” team, where the team is responsible for the design, development, testing, deployment, monitoring, and 24/7 operation of the services. You will run the day-to-day operations of the team, delivering on the product roadmap as well as the day-to-day operations of the platform itself. 

About the Platform 

The Kubernetes ecosystem for SAP Concur is large. Roughly 20,000 pods run on our infra. This is across about 60 clusters, comprised of about 1500 servers. This platform serves an internal R&D community of 1500 people and serves millions of customers worldwide. The platform runs across a variety of environments worldwide, spanning Concur datacenters and AWS. 

About the Roadmap 

In addition to the care and feeding of Kubernetes clusters, we are constantly working to evolve and improve the Container Ecosystem. This includes: 

• Enabling and facilitating the migration from legacy clusters to EKS 

• Constant improvement of monitoring and automation 

• Developing and maintaining a variety of addons that simplify and standardize how pods operate. For example, logging and monitoring 

• Contributing to the CI/CD ecosystem to ensure a smooth and reliable pipeline from GitHub to Production. 

• Facilitating compliance with vulnerability remediation, PCI, SOC, and FedRAMP standards 

Duties 

• Inspire engineering and operational excellence, including excellent customer service

• Partner with Product to ensure alignment on vision and direction 

• Ensure that priorities are clear for the team, and that the right processes are in place for work to be visible and executed efficiently. 

• Ensure the right processes exist for production issues to be handled within SLA, and for user support questions to be handled in a timely manner

• Review and improve day to day process though observation and retrospective. Note that collaborating with team members across various time zones brings unique challenges.

• Partner with the other Platform teams to ensure we are providing a cohesive platform for developers, and not a series of silos that are hobbled together. 

Qualifications/Skills

Required 

• Excellent grasp of computer science and software engineering fundamentals

• Extensive experience in leading teams / larger projects with the ability to work with, understand, and motivate people 

• Experience with cloud computing and SaaS 

• Exceptional interpersonal skills: open-minded, team player, result oriented, motivated to work in an international and intercultural environment 

• Excellent communication and presentation skills in English 

Preferred 

• University degree in computer science, engineering or similar area 

• Kubernetes experience 

• AWS experience 

• Experience with working with international teams 

• Experience with coaching teams in technology (e.g. as principal) and agile methods (e.g. as scrum master) 

• Experience in building and operating platform services for business applications 

Work Experience

• At least 10 years of experience in software engineering 

• At least 2 years of experience in managing people 

WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations: