Position Title: Human Resources Generalist

Department: Human Resources Department

Salary Grade: 1034 Per Class Code

Position Status: Full-Time

FLSA Status: Non-Exempt

Position Summary

Under general supervision of the Human Resources Director, Manager or designee, responsible to

administer the Human Resources Department processes of benefit administration, risk management and assist with recruitment, onboarding, termination, training, performance management, compliance and general employee relations.

This job description is illustrative only of the responsibilities performed by this position and is not an all-inclusive list of all responsibilities, duties and skills required of personnel in this classification. Duties, responsibilities and activities may change at any time with or without notice.

Essential Duties and Responsibilities

• Overall coordination of the tribe's medical, dental, and vision plans while maintaining a current database and spreadsheet of all eligible and ineligible personnel and medical files;
• Work with insurance vendors to ensure cost saving measures and competitive rates comparable to the surrounding organizations of the tribe's size for all benefits and risk management sources;
• Prepare, process and maintain the Workers Comp claims and information for loss pay benefits;
• Maintain property, liability, workers comp and general liability policy for the tribe to include any claims for fleet, property and liability, etc.;
• Manage employee eligibility and status changes for all company benefit programs;
• Develop communication plans to inform prospective and current employees about benefits;
• Manage annual renewal/open enrollment process and associated staff education events;
• Prepare and send follow-up communications to newly covered employees and develop and manage benefit administration instructions;
• Resolve administrative problems with the carrier representatives and with accounting personnel regarding benefit setup and maintenance;
• Reconcile benefit carrier reports monthly, auditing employee deductions to confirm accuracy and process invoices for payment;
• Work with HR Director to continuously review current benefits ensuring competitiveness and alignment with organizational priorities and goals;
• Assist with planning, coordinating and organizing team building activities for employee's;
• Implement new and approved benefit plans and changes by preparing announcement material, booklets and other employee communications related to new plans;
• Maintain regulatory compliance with Affordable Care Act (ACA), track Family Medical Leave (FML) and Disability requests coordinating necessary paperwork;
• Prepare termination letters and communications with benefit enrollment information and ensure all applicable notices or documents are included and process all payroll and benefit terminations;
• Assist the Senior HR Generalist in the duties to include: job postings, recruitment activities, such as applicant screening, non-selected applicant notification, coordination of interviews, etc.; including recruitment efforts to include creating and managing the job posting, attending community recruiting events that yield usefulness and productivity;
• Prepare overall new hire onboarding content, conduct new hire orientations including background application and process and coordinate training activities in conjunction with associated compliance components to include all the paperwork process required;
• Conducts close out and exit orientation to assure that leave balances and all final paperwork is processed;
• Assist with processing complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.

• Maintain employee personnel records.
• Conduct exit interviews and recommend corrective action if necessary.
• Support and respond to employees in all areas related to hiring, benefits administration, pay rates, payroll, position vacancies, and implementation of policies and procedures;
• Assist managers in the evaluation process and to establish annual performance goals and support employees and managers through the annual performance management and merit planning processes;
• Exercise individual judgment while dealing with real or potential problems on own initiative and bring any concerns to HR Director's attention;
• Assist with special projects as requested;
• Data-entry in the accounting system of new hire information, employee changes, benefit information and approved information for entry by HR personnel;
• Responds to requests for information from employees, community members, tribal officials and general public regarding a variety of HR procedures, programs, job opportunities, training, benefits and HR procedures and/or other related information;
• Serves as a resource for team leaders in handling employee issues and assist them in counseling employees, problem-solving and consensus-building;
• Assist with establishing and maintaining employee files to document personnel actions in accordance with legal requirements and organizational needs, as needed;
• May also support the HR Manager in the duties of that position;
• Updates the HR Director on any matters relating to the department; and
• Other responsibilities and duties as assigned.
• Maintains confidentiality of all privileged information.
• Contributes to a team effort.

Knowledge, Skills, and Abilities

• Knowledge of tribal, federal, and state laws and regulations related to human resources;
• Knowledge of research methods, techniques and standard sources of information as they relate to the principles of human resources;
• Knowledge of policy analysis theory and techniques, fiscal, grant and budget preparation administration;
• Knowledge of Santa Clara Pueblos (SCP) policies pertinent to the expenditure of funds relative to the mission to include required SCP fiscal documentation;
• Knowledge of funding source agreements and any applicable requirements for approved positions;
• Knowledge of applicable Code of Federal Regulations;
• Knowledge of SCP personnel hiring, pay, discipline and termination procedure;
• Knowledge of time management and the effect on one's well-being and stress level;
• Knowledge of appropriate personnel requirements such as Equal Opportunity Act, Civil Rights Act, Age Discrimination in Employment Act, Sexual Harassment prohibitions;
• Knowledge of the steps to effective conflict resolution and problem solving techniques;
• Knowledge of project evaluation procedures and processes;
• Skill in strong leadership, negotiation, and interpersonal skills for restructuring priorities to meet changing goals or objectives;
• Skill in applying the accepted principles of delegation;
• Skill in writing letters and reports and filling out forms for routine operations;
• Ability to develop new insights into situations in order to improve the situation, increase efficiencies, or to mitigate safety problems;
• Ability to function as an effective team member to interact and communicate effectively, both orally and in writing with staff and tribal leadership
• Ability to perform computer skills such as word processing, Microsoft Office Suite, software applications, email, internet and spreadsheets;
• Ability to maintain confidentiality of all information to include data consistent with applicable federal, state, tribal rules and regulations;
• Ability to perform duties under stressful and adverse conditions, such as long work hours, and emergency situations;
• Ability to read, analyze, and interpret complex documents;
• Ability to develop and recommend reporting systems for monitoring project status;
• Ability to act in an independent and conscientious manner using sound judgment.
• Ability to handle multiple tasks and meet deadlines.

Minimum Qualifications

• Associates degree in Human Resources, Business Management or related field or any combination of education from an accredited college or university in a related field and/or direct work experience in this occupation totaling two (2) years may substitute for the required educational experience. Experience time will be considered on an individual basis.
• Must be able to obtain a certification in the area of employee background investigations and adjudication;
• Must be proficient in Microsoft Office Suite, software applications, email, internet and spreadsheets.
• Certifications in NNAHRA or SHRM can substitute for education and experience. Experience time will be considered on an individual basis.