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Front Desk Agent
Sandpiper Bay Resort Port Saint Lucie, FL
$26k-35k (estimate)
Full Time 1 Month Ago
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Sandpiper Bay Resort is Hiring a Front Desk Agent Near Port Saint Lucie, FL

Job Description/Summary:

To assist our guests efficiently and courteously in all Front Office related functions, while projecting high standards of service and professional hospitality at all times.

ESSENTIAL JOB FUNCTIONS:

  • Providing information to guests about resort policies, services and amenities. 

  • Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.). 

  • Selling rooms to “walk-in” customers. 

  • Entering/changing reservation information on the computer system. 

  • Posting charges to guest accounts. 

  • Processing payments from guests. 

  • Making necessary corrections to guest accounts. 

  • Informing housekeeping department about room status/availability. 

  • Listening for and responding to guest complaints. 

  • Operating resort switchboard or PBX. 

  • Cleaning the front desk area. 

  • Maintaining daily logs. 

  • Balancing shift work and cash drawers.

  • Able to work all shifts, weekends and holidays.

Additional Responsibilities:

  • Any other duties assigned by Supervisor

Technical Skills

  • Computer & Software skill - proficient in OPERA Cloud, ALICE Hospitality Operations System preferred

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

SALARY

$26k-35k (estimate)

POST DATE

04/03/2024

EXPIRATION DATE

05/01/2024

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Sandpiper Bay Resort
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The job skills required for Front Desk Agent include Front Office, Housekeeping, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

Springhill Suites Port St Lucie
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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
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New York University
CUNY--Queens College
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