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Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries with excellent phone etiquette
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Assist with reservations and manage room assignments
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Process payments and maintain accurate records
Skills:
- Excellent customer service skills with a focus on guest satisfaction
- Strong communication skills, both verbal and written
- Knowledge of hotel operations and guest services
- Proficient in using phone systems and other office equipment
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to address guest concerns effectively
- Flexibility to work various shifts, including evenings, weekends, and holidays
If you are passionate about providing exceptional hospitality service, have excellent communication skills, and enjoy working in a dynamic environment, we invite you to join our team as a Front Desk Agent. As a valued member of our team, you will have the opportunity to contribute to the overall guest experience at our hotel.
We offer competitive pay rates and benefits for eligible employees. If you are ready to take on this exciting opportunity, please submit your application today. We look forward to reviewing your qualifications!
Job Types: Full-time, Part-time
Pay: From $13.50 per hour
Expected hours: 25 – 39 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Part Time | Full Time
$26k-35k (estimate)
02/02/2024
05/30/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Problem Solving, Communication Skills, Attention to Detail, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.