Customer Service Representative Position Summary: Provide good customer service, mainly to customers calling the Salt Lake Express. Customer Service Reps are required to provide information along with creating reservations for passengers. Good computer skills are necessary for proficiently fulfilling job requirements. There are multiple shifts available, but we are primarily hiring for 10pm-6am with opportunity to pick up other hours as desired. The position also requires employees to work every other weekend. This includes Saturday and Sunday.

We are currently hiring for primarily part-time positions with options to pick up more hours. Full-time positions may be considered on a case by case basis.

Essential Job Functions:

• Answering the phone in a polite and professional manner, providing good customer service.
• Having knowledgeable computer skills, giving customers correct information and creating reservations efficiently.
• Having excellent communication skills, both oral and written, to effectively provide information to coworkers and customers.
• Responsible for a clean and neat appearance of working environment, both inside and out.
• Perform other duties assigned.

Additional job requirements: Needs to have a fairly flexible schedule, employees are required to work weekends (including Sundays). Job is subject to shift work Monday through Sunday and holidays.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Rotating weekends

Work setting:

• In-person

Work Location: In person