THE ROLE:As a server you work directly with guests, to provide an amazing dining experience. As a server, you will provide outstanding hospitality for every occasion. Assisting guests in their menu selection by communicating new items, sizing, etc. AS THE SERVER YOU WILL...

• Provide exceptional service at all times by following Sally’s Steps of Service.
• Greet guests warmly upon arrival and guide them through the dining experience.
• Provide outstanding service to our guests.
• Present menu to guests and provide detailed information about portions, ingredients, and potential food allergies.
• Make menu suggestions and inform guests about new menu items.
• Take accurate food and drink orders using POS ordering software.
• Serve food and drink items.
• Check in with guests regularly to ensure their needs are met, and to provide any additional items.
• Process payments accurately and efficiently, including handling cash and credit card transactions.
• Comply with all food and beverage regulations, including taking care to verify identification and age requirements of customers.
• Stay focused and nurture an excellent guest experience.
• Maintain a clean, sanitary, and organized dining area, including setting and resetting tables.
• Assist in maintaining a clean and sanitary workplace.
• Complete any and all side work assigned in a timely manner.

Language

• English
• Basic Spanish (preferred but not required)

Experience

• Strong customer service skills
• Knowledge of the menu
• Knowledge of POS systems
• Ability to communicate basic food preparation.

Attention To Detail

• Taking responsibility for a thorough and detailed method of working.
• Handling cash accurately
• Processing credit cards

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.

Oral Communication

• Shaping and expressing ideas and information in an effective manner.
• Builds on things that are already working well within the brand.

Integrity

• Upholding generally accepted social and ethical standards in job-related activities and behaviors.

Work Environment

• Ability to stand, walk, bend, for extended periods, and lift up to 25 lbs.
• Constant reaching turning and twisting

• Dental Insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Referral program
• Vision insurance

• Bar
• Casual dining restaurant
• Upscale casual restaurant

• Day shift
• Night shift
• Weekend availability

Work Location: In person

IND123
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