Job description

Front desk admin position available for busy medical office. 8am to 5pm Monday through Thursday. The primary duties include answering phones, scheduling patients, welcoming patients and helping with intake paperwork as patients come into the office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful in this position, you should have a friendly and upbeat personality, as this is also a customer service role, multitasking and stress management skills are essential for this position. Ultimately, all the duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Word and Excel
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Work Location: In person