Organization Background
Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go. Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you'll discover hard work that's worth it. Learn more about Aeon at .
Position Summary
We are seeking a people-oriented, experienced business manager with exceptional leadership, business and financial management, planning/problem solving, sales & marketing and customer services skills to join our team! This dynamic, results-driven professional will enjoy an exciting, fast paced work environment leading a 172-unit new construction affordable apartment community in Bloomington, Blooming Meadows North! The Property Manager reports directly to the Portfolio Director.
Key responsibilities include, but are not limited to:
Affordable Housing Compliance

• Meet directly with Aeon households and complete housing eligibility certifications, following through with all steps in the affordable housing compliance process, ensuring accuracy of all certification files.
• Prepare for and successfully execute property inspections with monitoring agencies.

Leasing & Marketing

• Obtain occupancy goals as set by the budget/organization by marketing
• Lead the full leasing process including supporting the waitlist process, complete showings, take and process applications and complete all move-in tasks.

Lead, motivate, and direct staff

• Ensure effectiveness of staff through ongoing training, mentoring, and working through performance matters in an effective and timely manner.
• Perform annual reviews for each staff member.
• Use delegation skills to effectively manage time as well as cross train other staff members.

Customer Service

• Ensure that Aeon's residents are appropriately served in a positive, welcoming environment.
• Work with other Aeon staff and outside parties to help Aeon residents engage within their community and create Home.
• Lead and guide customer service strategies in a culturally responsive manner, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc...

Financial Management

• Support the development of annual operating budgets for assigned properties.
• Create monthly financial variance reports.
• Support annual capital expenditure projections to protect and maximize assets.
• Effectively monitor and collect on property receivables.
• Control expenses and optimize property profitability.

Physical Asset Maintenance and Supervision of Contractors

• Responsible for the maintenance and upkeep of the physical asset by guiding the maintenance team.
• Consistently monitor and follow up on timely and accurate completion of resident and common area work orders.
• Continually monitor vendor invoices and performance.

Administrative Management

• Ensure quality employee selection, training, performance and assure that all supervised employees comply with the appropriate policies, procedures, and performance expectations.
• Ensure property files and records are maintained according to regulatory requirements and Aeon policies and procedures.

Skills & Qualifications
The ideal candidate will be a detail-oriented professional who is able to think critically and adapt to changing rules and regulations. The candidate will have the ability to compile information from many sources in an organized way and will be able to create and maintain relationships with staff to help achieve Aeon's goals and standards around creating and preserving quality homes for our residents.
In addition, the Property Manager will have the following skills:

• Significant experience and accomplishments leading a property management or related business team.
• Proven track record of preparing, understanding and managing budgets as well as increasing net operating income is a plus.
• Strong ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
• Excellent communication and ability to maintain positive resident relations resulting in strong resident retention.
• Must be a resourceful problem solver with an attention to details and a seeker of excellence who values results, hard work, customer service, and loyalty to Aeon's mission.
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Physical Requirements:
  • Ability to lift up to 10lbs
  • Ability to reach above and below the shoulders
  • Ability to sit and stand for extended periods of time
  • Ability to complete daily tours between properties including but not limited to inspecting grounds, hallways, stairwell and apartment homes
  • Ability to file, open and close file drawers, and enter data into a computer for extended periods of time
  • Ability to withstand external weather conditions

Compensation, Hours & Location
Compensation is commensurate with experience. Aeon offers an impressive benefit package that includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, paid time off and an employee assistance program. This full-time position offers mostly Monday-Friday, daytime hours. Typical work schedules are 8:30am-5pm. Variations to this schedule may occur for planned resident and community events and meetings. This is an in-person position and will office mostly out of Blooming Meadows North. Occasional work at Aeon's Central Office, training facilities and other properties will occur from time to time.
If you are interested in applying for this position, please visit:
Position is open until filled.
Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ community, and people from underrepresented communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / Affirmative Action Employer
Employees and residents are encouraged to apply.