Job ID: 2402913

Location: EL PASO, TX, US

Date Posted: 2024-02-26

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description

• Perform routine maintenance and inspections on border crossing station equipment, including but not limited to s LPR equipment, radar sensors, network/power, and communication devices.
• Diagnose and troubleshoot equipment malfunctions to identify root causes and implement timely repairs to minimize downtime.
• Install new equipment and systems according to specifications and guidelines provided by customs and border protection authorities.
• Collaborate with internal teams and external vendors to coordinate equipment upgrades, replacements, and enhancements.
• Adhere to all IT Security, physical security, and operations security policies
• Keep accurate records of equipment maintenance activities, including maintenance schedules, repair histories, and inventory levels.
• Adhere to safety protocols and regulations while performing maintenance and repair tasks in border crossing stations. To include vehicle driving safety.
• Respond promptly to emergency repair requests and provide on-call support as needed.
• Maintain a professional and courteous demeanor when interacting with customs and border protection personnel, vendors, and other stakeholders.

Qualifications

Required:

• Bachelor's degree and 2 years of experience as a Field Service Technician OR high school diploma and 6 years of experience as a Field Service Technician.
• Current holder of a CBP Public Trust Clearance- Requiring US Citizenship
• Ability to drive daily to job sites up to 100 miles away.
• May travel to other locations on the U.S. border to assist with installations and ticket resolutions for up to two weeks.
• Additional technical certifications or vocational training preferred.
• Proven experience as a field technician or similar role, preferably in a law enforcement or border security environment.
• Strong technical skills with the ability to troubleshoot and repair complex electronic and mechanical systems.
• Proficiency in using diagnostic tools, hand and power tools, and computer software for equipment maintenance and repair.
• Excellent communication skills with the ability to convey technical information clearly and effectively to non-technical stakeholders.
• Detail-oriented with strong organizational skills to maintain accurate records and documentation.
• Ability to work independently with minimal supervision and collaborate effectively within a team environment.
• Flexibility to adapt to changing priorities and work schedules in a fast-paced and dynamic environment.
• Understands basic electrical wiring principles (low voltage only).
• Technically proficient with signal cabling such as CAT 6 and coaxial to include testing and termination.