35 Concierge Jobs in Charlotte, NC
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Sage Hospitality is Hiring a Concierge Near Charlotte, NC
Why us?
UNC Charlotte Marriott is excited to be adding to our welcome team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey.
#workwhereYOUBELONG.
We are a warm and welcoming here at the UNC Charlotte Marriott, a 226-room hotel featuring 24,000 sq ft of meeting space conveniently located north of the downtown Charlotte area. We are excited to be the newest gathering place featured in the university area with our Golden Owl Tavern. We are easily located north of the city on the campus of University of North Carolina at Charlotte. A compact and cozy place to chill and enjoy managed by Sage Hospitality.
Our team represents the best and brightest in the industry, we are an award-winning team, most recently our property, was awarded the Hotel of the Year from the NFL NFC for outstanding hotel service! and ranked in the top ten of Marriott Branded hotels in several categories. Join forces with the top hospitality team and help navigate our guests through their journey. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time.
As a member of the team, you will have the opportunity for personal growth, and to impact the growth and development of your team, while we continue to focus and engage with our community to enrich lives one experience at a time.
The vision for Sage Hospitality is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” Join us today!
Make your mark at the quintessential spot in the University City, a true landmark location.
A Rewarding Experience:
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching.
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more
Job Overview
Provide information concerning the hotel and the city to the guests and service their immediate needs as thoroughly as possible. Create unique experiences for our guests in the market that create guest loyalty and support overall service experience.
Responsibilities
- If applicable, set-up and maintain continental breakfast buffet, honor bar and hors d'oeuvres.
- Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile, rentals, transportation directions, office services, beauty/barber establishments, any other appropriate services and render the services of reservations for such.
- Offer services of ticket agencies, limousine service and tour guide organizations to guests.
- Service each guest comment/complaint according to procedure -escort and service VIP guests.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
One year previous customer service related experience.
Knowledge/Skills
- Requires knowledge of hotel policies, procedures and services.
- Ability to communicate in English. Second language is desirable.
- Ability to achieve positive guest relations and maximize guest satisfaction.
- Excellent hearing required to communicate in person and on telephone frequently.
- Moderate vision required to set-up food display.
- Understand recreational information.
- Excellent speech communication skills required for continual interaction with guests. Frequent use of phone. Excellent comprehension and literacy required to make reservations for guest recreation.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting of food and beverages on and off carts 15% of time, 20 lb. maximum.
- Pushing/pulling small cart.
- Bending and possibly kneeling required to set up/break down breakfast and/or hors d'oeuvres.
- Mobility -able to move food and beverages from kitchen up to Concierge Lounge in the elevator (round trip).
- Continuous standing 10% of time -communicating with guests. Sitting 40% of time, making reservations, dispensing information
Environment
Work inside 95% shift.
Job Summary
Part Time
Hospital
06/18/2022
12/21/2023
sagehospitality.com
VALDOSTA, GA
3,000 - 7,500
1984
Private
$200M - $500M
Hospital
Related Companies
About Sage Hospitality
Sage Hospitality is a provider of hospitality management, investment and development services.
The job skills required for Concierge include Customer Service, Transportation, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
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A concierge acts as a local expert for guests at hotels.
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Concierges provide excellent customer service to all hotel guests throughout their stay.
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Concierges use customer service skills to anticipate and meet guests’ needs.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
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A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
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Step 3: View the best colleges and universities for Concierge.
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