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Customer service representative
$36k-45k (estimate)
Full Time 2 Months Ago
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Safety Alert Center is Hiring a Customer service representative Near Virginia, VA

Customer service representative

Looking for Customer service / retention reps to service Safety Alert Center's valued customers. We provide medical alert units for seniors and are looking for positive candidates with phone / computer experience in customer service.

Main job duties -

  • take incoming calls from customers of safety alert center
  • provide information regarding service, payment terms and proper usage of medical alert unit
  • Field cancellation requests with an attempt to retain the customer

Required skills

  • Must have strong customer service skills focused on conflict de-escalation and resolution
  • Must be computer proficient
  • Ability to proficiently operate multiple programs to achieve dept goals
  • Proficient with Microsoft office 365 and Excel

Scheduling

  • Monday through Friday 9am EST to 5pm EST
  • Last updated : 2024-03-26

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

04/29/2024

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The job skills required for Customer service representative include Customer Service, Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.

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