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Customer Service Representative
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Full Time | Part Time 2 Months Ago
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D Foster Consulting is Hiring a Customer Service Representative Near Virginia, VA

2137 Upton Drive Suite 320 Virginia Beach, VA 23454 - Please come in to location or call 757-517-8015 ( WE WILL NOT BE REVIEWING APPLICANTS RESUMES DUE TO LOOKING FOR SERIOUS APPLICANTS )

DFC is a military spouse & women-owned small business located in Red Mill Shopping Center Virginia Beach, VA.

We are looking to hire 2 part-time or a full-time person

8 am to 4 pm ( 1/2 hour unpaid lunch break ) or 2 part-time 8 am to 1:30 pm & 1 pm to 5 pm ( All Monday through Friday )

Company Overview:
D Foster is a dynamic and growing company that specializes in providing top-notch customer service solutions. We pride ourselves on delivering exceptional service to our clients, ensuring their customers receive the best assistance possible. With a focus on professionalism and efficiency, we strive to exceed expectations in every interaction.Key Responsibilities:
- Answer incoming phone calls promptly and professionally, ensuring a positive and helpful experience for callers
- Make outbound cold calls to potential clients, effectively promoting our services and generating leads
- Utilize multiple programs and systems efficiently to accurately record and retrieve important customer information
- Provide excellent customer service by addressing inquiries, resolving issues, and offering appropriate solutions
- Contribute to lead generation efforts by identifying and qualifying potential sales opportunitiesRequired Skills and Qualifications:
- Excellent verbal communication skills, with the ability to speak clearly and confidently
- Strong phone etiquette and active listening skills to understand and address customer needs effectively
- Proficiency in using multiple programs and systems simultaneously, with the ability to navigate through them seamlessly
- Previous experience in customer service or a similar role, demonstrating a customer-centric approach and problem-solving skills
- Self-motivated and driven individual with a positive attitude and the ability to work well in a fast-paced environmentNote: This job description is not exhaustive and may be subject to changes or additions as necessary.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

  • 401(k)

Experience level:

  • 1 year

Shift:

  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to Relocate:

  • Virginia Beach, VA 23454: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$36k-45k (estimate)

POST DATE

03/04/2024

EXPIRATION DATE

06/29/2024

WEBSITE

dfosterconsulting.com

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