10 Customer Service Jobs in Plymouth, MA
Safe Harbour Insurance is Hiring a Customer Service Near Plymouth, MA
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
BenefitsAnnual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Mon-Fri Schedule
Evenings Off
Retirement Plan
Disability Insurance
Life Insurance
Responsibilities- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Generating insurance quotes.
- Maintain client relationships with follow up phone calls.
- Possess an upbeat, positive and enthusiastic attitude.
- Must have ability to multi-task.
- A Property & Casualty license is preferred but will train good individual.
- Professional phone etiquette.
- Great Customer Service Skills.
- Strong work ethic and leadership skills.
- Ability to tactfully handle stressful and difficult situations.
Job Summary
Full Time
$41k-52k (estimate)
04/25/2024
05/11/2024
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
