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JWCH Institute
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Customer Engagement Specialist
Ryerson Los Angeles, CA
$38k-48k (estimate)
Full Time | Wholesale 2 Months Ago
Save

Ryerson is Hiring a Customer Engagement Specialist Near Los Angeles, CA

Ryerson has an opportunity for a Customer Engagement Specialist position. As a Customer Engagement Specialist, you are responsible for ensuring orders are correctly processed with minimal assistance, developing consistent customer accounts, by making outbound/inbound sales calls.
The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.
Roles and Responsibilities:
  • Maintain territory/account with a strategic approach while managing resources
  • Processes customer orders, make sales calls and works to establish relationships with customers
  • Assists in creating account development plans
  • Performs inventory management for customer specific material
  • Communicates with operations team and may serve as a production meeting representative
  • Occasional face-to-face customer interaction and moderate authority/opportunity to set and negotiate product/service terms
  • All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
Position Requirements:
Bachelor's Degree is preferred
  • 1-3 years prior sales or metal industry experience preferred
  • Solid understanding of product offerings, ERP system and markets served
  • Minimal travel required. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected with advance notice.
  • General understanding of metal processes and products
Salary: $25.66-$32.07 hourly, starting salary higher than $25.66 is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale
Ryerson collects certain personal information from applicants in order to carry out our application and recruitment process. A full notice outlining what information is collected, the purpose for collection, and your rights under the CCPA can be found at [https://www.ryerson.com/ccpa
Experience Required: 1 - 3 Years
Education Required: Bachelors Degree

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$38k-48k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

05/27/2024

WEBSITE

ryerson.com

HEADQUARTERS

GRAND RAPIDS, MI

SIZE

3,000 - 7,500

FOUNDED

1842

TYPE

Public

CEO

JOHN TODD

REVENUE

$3B - $5B

INDUSTRY

Wholesale

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Ryerson processes and distributes industrial metals for the commercial industry.

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The following is the career advancement route for Customer Engagement Specialist positions, which can be used as a reference in future career path planning. As a Customer Engagement Specialist, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Engagement Specialist. You can explore the career advancement for a Customer Engagement Specialist below and select your interested title to get hiring information.

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