Position Description:Ryerson has an opportunity for a Customer Engagement Specialist position. As a Customer Engagement Specialist, you are responsible for ensuring orders are correctly processed with minimal assistance, developing consistent customer accounts, by making outbound/inbound sales calls.
The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.
Roles and Responsibilities:
* Maintain territory/account with a strategic approach while managing resources
* Processes customer orders, make sales calls and works to establish relationships with customers
* Assists in creating account development plans
* Performs inventory management for customer specific material
* Communicates with operations team and may serve as a production meeting representative
* Occasional face-to-face customer interaction and moderate authority/opportunity to set and negotiate product/service terms
* All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Position Requirements:* Bachelor's Degree is preferred
* 1-3 years prior sales or metal industry experience preferred
* Solid understanding of product offerings, ERP system and markets served
* Minimal travel required. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected with advance notice.
* General understanding of metal processes and products
Salary: $25.66-$32.07 hourly, starting salary higher than $25.66 is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale
Ryerson collects certain personal information from applicants in order to carry out our application and recruitment process. A full notice outlining what information is collected, the purpose for collection, and your rights under the CCPA can be found at [https://www.ryerson.com/ccpa