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Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments. Bonuses are subject to all applicable taxes. All other rules governing this program will apply.Current employees and contract workers are not eligible.
As a Specialist, Customer Care in Last Mile at RXO, you will handle inbound and outbound phone calls, emails, and SMS texts for a specific account to ensure that routes and deliveries are scheduled appropriately. This position works with our market managers, carriers, and client representatives.
What your day-to-day will look like:
What you'll need to excel:
At a minimum, you'll need:
It'd be great if you also have:
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statementandRXO's Privacy Notice to California Job Applicants.
Full Time
$38k-48k (estimate)
03/16/2024
05/08/2024
The job skills required for Specialist, Customer Care include Customer Service, Microsoft Office, Problem Solving, Futures, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Specialist, Customer Care. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Specialist, Customer Care. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Specialist, Customer Care positions, which can be used as a reference in future career path planning. As a Specialist, Customer Care, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Specialist, Customer Care. You can explore the career advancement for a Specialist, Customer Care below and select your interested title to get hiring information.