19 Customer Care Specialist Jobs in Marietta, GA
TruTech Wildlife Service is Hiring a Customer Care Specialist Near Marietta, GA
Join the Customer Care Center of an Industry Leading Wildlife Management Company!
Founded in 1984, Trutech Wildlife Service & Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and people alike and have amazing careers to offer in a recession resistant business.
Learn more about us here!
Responsibilities:What You Will Do
The objective of a Customer Care Specialist is to provide excellent customer service and to provide resolution to our callers needs in a single call (One Call Resolution) in a professional manner.
Your Daily Duties
- Provide excellent customer service in a professional manner
- Answer the phone promptly (Hold time less than 1 minute.)
- Process cancellations and payments
- Enter data into CRM
- Create contact logs/documentation
- Request service credits & refunds
- Schedule leads and service requests
- Projects as assigned by management
You Will Thrive In This Role If
- You hold yourself to high standards
- You enjoy building relationships and creating a bond and rapport with your team members and customers
- You have great time management skills
- Excellent verbal and written communication skills
- Exceptional customer service , organizational and analytical skills
What We Offer:
- Highly competitive compensation package ($16-$18/hour!)
- Company vehicle, cell phone and tablet
- Comprehensive training programs as the industry leader
- Comprehensive benefits package including medical, dental, vision & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
Work Environment:
We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties:
- Perform duties while seated for long periods of time
Requirements:
- High School Diploma required
- We require the ability to pass a drug screen
Critter Control and Trutech are an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
Job Summary
Full Time
$40k-50k (estimate)
04/30/2024
05/19/2024
trutechinc.com
FRESNO, CA
50 - 100
1984
Private
$10M - $50M
Related Companies
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.
