The Inside Sales Representative plays a central role in the daily operations of an equipment rental business. This position is responsible for handling inbound customer inquiries, preparing quotes, creating rental contracts, and coordinating logistics for deliveries and pickups. The role requires a strong understanding of the rental process, equipment capabilities, and the ability to prioritize tasks in a fast-paced environment. This individual i...
The Road Service Technician is responsible for performing on-site diagnostics, maintenance, and repairs on equipment. This position ensures that equipment is operating safely and efficiently by responding to field service calls and providing timely, high-quality service directly at customer locations. Key Responsibilities. Diagnose and repair equipment at customer locations or job sites. Perform routine maintenance and inspections on rental fleet...
The Dispatch Coordinator plays a vital role in the smooth functioning of equipment rental operations, combining the skills of a rental coordinator with dispatching responsibilities. They act as a central point of contact for customers and drivers, ensuring efficient processing of rental orders, timely deliveries and pickups, and maintaining a high level of customer service. Key Responsibilities. Customer Service: Handle customer inquiries, proces...
The Shop Technician is responsible for performing in-house diagnostics, maintenance, and repairs on a wide range of rental equipment. This position plays a key role in ensuring that all rental units are serviced, inspected, and ready for safe and reliable use before being delivered to customers or deployed to job sites. Working primarily in the shop, the technician will handle everything from routine preventative maintenance to complex mechanical...
