Tasks and job duties, include, but are not limited to, the following:

• Assist and oversee of Front Desk/Audit functions
• Balance and post the Front Office accounts
• Distribute daily report and others as requested
• Follow all checklists to ensure all duties are performed. All checklists are to be signed and dated each night
• Handle the guest check-in/check-out needs, inquires and reported issues
• Obtain and verify essential guest information, ensure accuracy and completeness of all records
• Assign guest rooms on the basis of reservation requirements
• Read, maintain and make entries in the Front Desk log book
• Oversee the issue of other department keys and maintain the log showing the time and to whom issued
• Ensure the timely delivery of wake-up calls and express checkout bills to the guest
• Adhere to all hotel policies and procedures and all changes that may occur
• Maintain computerized hotel systems
• Responsible for requesting and inventory of supplies for the Audit staff
• Report any physical, financial and personal miscellaneous discrepancies to Management

Prerequisites:

Education: High school or equivalent.

Experience: Previous hotel experience preferred but will train. Ability to handle any type of customer relations.

Physical: Requires writing, typing, repetitive motions, excellent verbal and listening skills, attention to detail, organization, standing for long periods of time, walking, sitting, and the ability to lift 25 pounds.

Benefits:

We offer our eligible Associates a number of benefits to enhance their health and well-being:

• Group insurance, including dental, vision and company-paid life insurance
• Paid time off including vacation days, sick days and holidays
• Referral Bonus
• Hotel Discounts for – You, Your Family and Your Friends