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Customer Service Representative
Apply
$37k-47k (estimate)
Full Time 5 Days Ago
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Winter's Heating & Air Conditioning is Hiring a Customer Service Representative Near Lancaster, PA

Job Description

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
We specialize in taking a whole-house approach to indoor comfort. This includes properly sizing your air conditioning system and ensuring that it is in good condition, as well as making sure you have proper attic insulation, and adequate ventilation and moisture control to maintain healthy indoor air quality. We want to meet and exceed the expectations of both our residential and commercial customers. That’s why we only hire the most qualified and trustworthy HVAC and refrigeration technicians.

Company Description

We specialize in taking a whole-house approach to indoor comfort. This includes properly sizing your air conditioning system and ensuring that it is in good condition, as well as making sure you have proper attic insulation, and adequate ventilation and moisture control to maintain healthy indoor air quality. We want to meet and exceed the expectations of both our residential and commercial customers. That’s why we only hire the most qualified and trustworthy HVAC and refrigeration technicians.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

04/23/2024

EXPIRATION DATE

05/11/2024

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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