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Job Summary:
Live and work in Estes Park, Colorado! We are seeking a highly organized and detail-oriented person for our Front Desk/Operations position. As a team player, you will assist multiple departments as needed. Your responsibilities will include front desk operations, handling guest inquiries, and assisting with administrative tasks. The ideal candidate has customer service experience in accommodations, and possesses strong phone etiquette.
Responsibilities:
-Process lodging reservations
-Greet and welcome guests in a friendly and professional manner
- Assist guests while on property
- Handle guest inquiries, requests, and complaints promptly and professionally
- Collaborate and help managers and staff in housekeeping, maintenance and guest services to keep day-to-day operations running smoothly
- Assist with administrative tasks
Skills:
- Strong organizational skills with the ability to multitask
- Able to identify customer service problems and solutions
- Excellent people skills
- Basic computer skills
- Previous experience in lodging, property management or related services
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: No less than 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
$31k-43k (estimate)
03/24/2024
05/09/2024