The clean energy industry is BOOMING and so are we! Rocksteady is currently seeking a Renewable Customer Service Representative with the motivation and drive to ensure that we align our customers with clean energy solutions that best meet their individual needs while making an impact on the environment. This position will be part of a state-wide initiative to help transition the utility grid to renewable energy through creative outreach campaigns to increase consumer enrollment. The Renewable Customer Service Representative will also have multiple opportunities to grow professionally as we expand our initiatives through their leadership, dedication, and hard work.

We are looking for a Renewable Customer Service Representative who exudes confidence, enthusiasm, and is highly skilled at communicating in order to build rapport with customers while representing our company's vision!

Who You Are: 

• Motivated by a challenge are seeking high levels of responsibility 
• Great communicator and love engaging with customers 
• You know how to sell an idea, product, or service --- or you are excited to learn this essential business skill
• You want to be part of a company that motivates and inspires you to make a difference

Our Renewable Customer Service Representative Responsibilities: 

• Establish and develop relationships with local decision-makers
• Develop and deliver proposals and presentations on renewable energy services to potential new clients 
• Become an expert in renewable clean energy 
• Network and look for opportunities for engagement to build a client rapport
• Educate potential and existing customers on clean renewable energy solutions and ways to save money
• Confidently discuss options and close sales contracts
• Participate in company meetings to further education on clean energy initiatives

Our Renewable Customer Service Representative Qualifications: 

• A 4-year degree is a plus 
• Prior knowledge in Account Management, Sales, Clean Energy, or Customer Support
• Customer-centric, friendly, and self-motivated attitude
• Superb communication abilities both written and orally, with customers and staff
• Highly persuasive, self-disciplined & honest work ethic
• Confident in direct communication with consumers
• Effective time-management, written communication, and interpersonal skills