We are offering an employment opportunity specifically for a Payroll Clerk role based in Collierville, Tennessee, 38017, United States. The primary function of this role is to handle internal payroll issues and ensure accurate payment issuance for employees at all levels within the organization. The selected individual will work in a structured environment, adhering to provided scripts and guidance for handling escalation calls and submitting payments. Confidentiality is crucial in this role due to the sensitive information handled.Responsibilities:• Handle payroll issues for internal employees, from entry level to C level, ensuring accurate and timely payment.• Operate from a structured queue system, addressing and resolving payroll-related inquiries.• Follow provided scripts and guidance for handling escalation calls and submitting payments.• Prioritize and maintain confidentiality due to handling of sensitive information.• Possess superior customer service and phone etiquette skills to effectively communicate with employees.• Exhibit meticulous attention to detail to ensure accuracy in all tasks.• Comfortably operate within a call center environment, demonstrating reliability and professionalism.• Utilize PC OS and templates effectively for task execution.• Use numeric skills and maintain a professional manner when resolving customer issues.• Ensure KPH (Keystrokes Per Hour) standards are met or exceeded.