If you want to work at a rapidly expanding company in the Manufacturing industry, apply for Robert Half's Help Desk Analyst position, where you will support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Pittsburgh, Pennsylvania, the Help Desk Analyst opportunity is a long-term contract / contract to permanent role. Major responsibilities - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally - Provide service on technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues - Spot recurring technical issues and deploy solutions to address the root of the problems