Riverwoods Behavioral Health is Hiring a Medical Assistant / Office Assistant Near Provo, UT
Job Description
Job Description
Riverwoods Behavioral Health provides mental health counseling and ketamine IV Treatments. We are seeking a strong individual that can provide the client interface on the phone and in person that represents the care and concern we have for our clients seeking mental health support. Will be working directly with our medical team as a MA supporting our ketamine program.
Job Description:
Office Managment Duties and Responsibilities:
Greeting patients professionally both in person and on the phone during office hours 8am to 5pm
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Medical Assistant Duties and Responsibilities: (Medical Assistant Certification - Required or experience)
Helps patients by providing information, services, and assistance.
Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.
Verifies patient information by interviewing patient, and recording medical history.
Prepares patients for treatment; taking blood pressure, weight, and temperature; and reporting patient history summary.
Schedules treatment by making arrangements, verifying times with patients; and preparing pre-admission and consent forms.
Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
Exceptional candidates will demonstrate experience in similar office environments.
Years of experience - (Only apply if you have experience in front desk operations)
Medical Assistant experience
Schedule Hours - 24- 16 Hours per week - Currently - Monday, Wednesday, Option- Friday (Hours and schedule may vary)