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Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkansas, northeast Texas, southeast Missouri, and west Tennessee. The company has grown steadily over the years, expanding rapidly and is now the largest privately-held regional broadband fiber, telecom, video and cloud services provider in the Mid-South. Ritter invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer focused experience.
We are looking for an experienced Business Services Technician to join our team!
General Summary:
Our Business Services Techs perform service, maintenance, repair, installation, and programming of multi-line business voice and computing systems, including key and PBX systems, IP telephony systems and Integrated Access Devices. Responsible for all modifications, moves, changes, and installation of telephone services for all business customers. Responsible for preventative maintenance of telephone equipment, and may oversee the work of a Business Services Technician trainee, as well as provide sales referrals, site surveys, and customer relationship management.
Essential Job Functions:
Knowledge, Skills, and Abilities:
Education and Experience:
High School diploma or equivalent plus four years of related job training and work experience installing and maintaining electronic key systems, PBX installation, and repair, wiring & cabling and associated peripherals. Associates degree in a related field preferred.
Manufacturer’s certificate of training on a least one telephone key or PBX system required. NEC certifications and experience strongly preferred. Other certifications such as Cisco CCENT, CompTia A and Net , Microsoft Certifications, etc. helpful.
Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We strive to maintain a drug-free workplace.
We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
Full Time
$45k-61k (estimate)
04/24/2024
06/22/2024
rittercommunications.com
MUNFORD, TN
200 - 500
1906
Private
$50M - $200M
Ritter provides digital TV, broadband internet and data communication services for residential and commercial sectors.
The job skills required for Business Services Technician include Installation, Preventative Maintenance, Repairing, Microsoft Office, Networking, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Services Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Services Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Services Technician positions, which can be used as a reference in future career path planning. As a Business Services Technician, it can be promoted into senior positions as a Shop Service Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Services Technician. You can explore the career advancement for a Business Services Technician below and select your interested title to get hiring information.