Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkansas, northeast Texas, southeast Missouri, and west Tennessee. The company has grown steadily over the years, expanding rapidly and is now the largest privately-held regional broadband fiber, telecom, video and cloud services provider in the Mid-South. Ritter invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer focused experience. 

General Summary:

The Business Sales Representative is responsible for the sale of company products and services to current and potential customers throughout service markets. This role provides leadership towards the achievement of maximum profitability and revenue growth in line with company vision and values by visiting prospective customers in person and calling via phone. The Business Sales Representative develops long-term relationships, becomes the trusted advisor to the customer, generates leads, creates sales and proposes complete solutions for prospects.

Essential Job Functions:

• Meets or exceeds monthly, quarterly, and annual sales expectations using consultative sales approach in a direct business to business sales environment;
• Generates leads, creates sales presentations and proposals, completes contracts and closes the sale, sets proper expectations to ensure delivery of services;
• Consults with potential customers about their applications and presents solutions that meet their needs emphasizing marketable features, pricing options, and credit terms;
• Remains knowledgeable of products and services and remains aware of competitors' services, offers, and initiatives;
• Prepares a variety of reports outlining sales leads and prospects and all closed business sales;
• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed goals and objectives;
• Focuses on providing viable solutions to all customers;
• Provides input for market research and advertising activities to identify targeted customers; identifies the appropriate media for distribution of promotional information;
• Establishes and maintains relationships with top-tier business executives and community leaders;
• Represents Ritter Communications in various community committees and functions;
• Ensures customer satisfaction and support a positive impression of Ritter Communications;
• Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required.

Knowledge, Skills, and Abilities:

• Knowledge of telecommunications industry, operations, technology, and equipment;
• Knowledge of business sales principles and practices;
• Knowledge of telecom industry trends and practices;
• Skilled in Microsoft office, salesforce/CRM, Adobe, application based programs;
• Skill in oral and written communication;
• Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner;
• Strong organizational skills with ability to prioritize multiple work assignments;
• Ability to work independently paying close attention to detail with self-supervision;
• Ability to solve problems and make concise business decisions;
• Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record.

Education and Experience:

Bachelor’s Degree and 2 years of related experience; or equivalent combination of education and experience preferred. Experience in sales within the telecommunications or information technology industries is preferred but not required.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!