ABOUT RITTER CENTER:
For over 40 years, Ritter Center has been dedicated to preventing and resolving homelessness and improving the health, dignity, and well-being of people living in poverty in Marin.
When you join Ritter Center, you become part of a highly trained staff that combines national clinical best practices with a whole-person care approach to solve each person's medical and mental health, housing, and food needs.
We are growing to meet the needs of our community. We are looking for staff who are ready for a career with a mission-driven organization, want to be valued, have diverse experience, and have compassion. If this sounds like you, we would love to have you join us!
CURRENT OPENING:
Administrative Assistant, Case Management
Full Time (40 hours weekly), Non-Exempt position
Annual Compensation: $26.00 per hour

Please visit our jobs page on our? website for a complete list of our employee benefits.

Ritter Center is currently recruiting an Administrative Assistant for our Case Management Department.?This full-time, non-exempt position reports to the Program Manager, Case Management.?The role is based in San Rafael, CA, and operates out of our Main Campus.?
Please find the full job description below.
POSITION OVERVIEW:
Ritter Center is hiring an Administrative Assistant for our Case Management Department.
**This role is based in SAN RAFAEL, MARIN COUNTY, NORTHERN CALIFORNIA**
In this vital position, you'll perform administrative tasks to support Ritter Center's Case Management Programs and Services, which help to connect the dots of care for our county's homeless and low-income population. Your primary responsibility is to support the department's day-to-day operations, as well as its administration and IT needs. This position helps to monitor and maintain the accuracy of multiple databases and filing systems with an emphasis on vital data entry and tabulations of social and financial services being performed.
As an integral Case Management team member, you may be asked to assist with client workflow while creating a welcoming environment. The ideal candidate is culturally competent, detail-oriented, highly organized, and familiar and comfortable working in a social services environment.
This is a NON-EXEMPT position that reports to the Program Manager for Case Management.
PRIMARY RESPONSIBILITIES:
? Manage and increase the effectiveness and efficiency of the Case Management Program's administrative systems, digital management systems, processes, and policies
? Assist Case Managers and maintain accurate files with client paperwork, scanning, printing, and filing or physical and digital documents in Microsoft SharePoint.
? Assist with data entry, report development, and document management.
? Provide quality assurance and review of department processes and documents, check requests, etc.
? Assist as needed with candidate screening and onboarding for new employees.
? Use Clarity of the County's Homeless Management Information System (HMIS) and other related software or registries to track assigned measures, initiatives, and data.
QUALIFICATIONS & REQUIRED KNOWLEDGE:
? Per OSHA requirements, employment at Ritter Center requires compliance with being able to produce a negative TB test prior to the start of employment and being?fully vaccinated against COVID-19 (unless applying for an exemption) per the August 5th State Public Order for Healthcare Facilities, providers, and employees.
? Equivalent to a four-year degree from an accredited college or university. Significant experience may be considered a substitute for education.
? Strong attention to detail
? Experience working in social services, property management, or public benefits is strongly preferred
? Excellent organization and computer skills and advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
? Excellent customer service skills and professional phone etiquette
? Ability to understand and communicate basic data through graphs and written communications
? Excels at operating in a fast-paced, community environment and is comfortable responding to urgent and changing needs as issues arise
? Must be comfortable working with people experiencing homelessness, living with behavioral challenges, and/or living with a mental health diagnosis
? Must use a high level of confidentiality while handling patients' sensitive information, abiding by and upholding HIPAA standards
Salary Description

$26.00 per hour