Job Summary:

The Account Manager will beresponsible for servicing a book of Commercial Lines accounts.

PrimaryResponsibilities and Duties:

Theduties of the Account Manager include, but are not limited to:

• Responsiblefor servicing a commercial book of business-marketing, underwriting, servicing, renewal negotiation, risk analysis,consulting, problem resolution, reviewing and rating

• Maintainproductive business relations and engage in extensive contact with clients,producers and underwriters

• Ensureclient has continuous and proper coverage and advise client of any changerecommendations

• Reviewcurrent policies and provide recommendations regarding placement options.Utilize coverage checklist and a network of industry contacts to determineappropriate coverage and premiums

• Roundingout and cross selling book of business to reach agency/department growth goals

• Responsiblefor the integrity of policies and related documents

• Applyknowledge of coverages and forms to research and reconcile discrepancies

• Participatein the development of new business and retention of renewal business. Interactwith producers to prepare specifications, applications, underwriting data andrelated information in the marketing of insurance products

• Producebusiness proposals and deliver presentations to clients

• Participatein business meetings, client conferences and educational seminars

• Assistin coordinating reports for management

• Manageall aspects of account administrations

• Handlebookkeeping matters, including but not limited to: maintaining account receivables,monthly statement, not-paid-not-billed lists, and non-payment cancellations

• Allother duties as assigned by management as needed

Requirements and Qualifications:

• Minimum of 5 years of commercial brokerage experience servicing accounts
• Valid MA P&C brokers’ license
• College degree preferred
• Must possess a developing knowledge of commercial insurance markets to place new/renewal business
• Possess excellent verbal and written communication skills
• Demonstrate proficiency in computer applications, esp. Microsoft Office Suite
• Exceptional organization and time-management skills
• Knowledge of agency management systems, AMS 360 and WorkSmart preferred
• Self-starter, professional and assertive
• Be able to handle a fast-paced, challenging work environment

Physical Demands and Work Environment

• The physical demands and work environment described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. While performing the duties of this job,the employee is regularly required to sit; use hands to finger, handle controls;and talk or hear.The employeefrequently is required to reach with hands and arms. The employee isoccasionally required to stand; walk; and stop. The employee must regularly liftand/or move up to 10 pounds. Specific vision abilities required by this jobinclude close vision and the ability to adjust focus.

• The work environment characteristics described here are representativeof those an employee encounters while performing the essential functions ofthis job.The noise level in the workenvironment is usually moderate to loud. Travel is minimal