Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

RiseBoro Community Partnership seeks qualified Community Health Workers to support a new wellness project based in North Brooklyn. This is a unique opportunity to play a key implementation role on a new team within an established nonprofit community-based organization. The position is responsible for client support and facilitation that will ensure a successful project and healthier Brooklyn residents. Core duties include the following:

• Conduct initial client intake and set-up appointments with Managing Nurse Practitioner as appropriate
• Establish trusting relationships with clients and their families while providing general support and encouragement
• Attend all project workgroup meetings
• Convene group meetings with clients to establish social support network for lifestyle change
• Track and report client participation and feedback on project activities
• Assist clients with medication review and understanding directives from PCPs
• Provide clients with ongoing follow-up, motivational interviews and assist with goal-setting
• Follow-up with clients via phone calls, home visits and group meetings
• Assist clients with completing applications and registration forms
• Help clients attend appointments
• Provide referrals for services to community agencies as appropriate
• Help clients connect with transportation resources and give appointment reminders
• Exhibit excellent working relations with clients, visitors and staff, effectively communicating program mission
• Work closely with Primary Care Physicians to help ensure that clients have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure
• Work cooperatively with other personnel assigned to the same client
• Be knowledgeable about community resources appropriate to needs of client/families.
• Provide consistent communication to evaluate client/family status, ensuring that provided information, and reports clearly describe progress
• Other duties as directed by Supervisor

Qualifications

COMPETENCIES

• Genuine interest in improving community health
• Detail oriented and highly organized
• Entrepreneurial spirit and customer-service attitude/orientation
• Excellent written and verbal communication skills
• Ability to take direction as well as solve problems proactively
• Fluent in Spanish language, including basic medical terminology
• Proficient in Microsoft Office suite, especially Excel and Word

EDUCATION EXPERIENCE

• Community Health Worker Certification required or school experience equivalent
• Previous experience as a Community Health Worker preferred
• CPR Certification
• Knowledge of Medicare requirements
• Experience working in underserved communities