Job Summary
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities
- Greet guests and provide them with outstanding customer service
- Check guests in and out of the hotel
- Answer phone calls and respond to inquiries
- Assist guests with any requests or issues during their stay
- Handle cash and credit card transactions accurately
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Make Reservations

Qualifications
- Previous experience in a customer service role is preferred
- Excellent phone etiquette and communication skills
- Strong attention to detail and organizational skills
- Knowledge of hotel management systems and phone systems are a plus
- Multilingual abilities are highly desirable
- Ability to handle cash transactions accurately
- A positive attitude and willingness to go above and beyond for our guests

At our hotel, we value our employees and offer competitive compensation along with opportunities for career growth within the hospitality industry. If you are passionate about providing exceptional service and creating memorable experiences for our guests, we encourage you to apply for the Front Desk Agent position.

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 24 per week

Schedule:

• 10 hour shift
• Weekends only

Work setting:

• In-person

Ability to Relocate:

• Blowing Rock, NC 28605: Relocate before starting work (Required)

Work Location: In person