RHM is a multifamily property management and real estate development company in Cleveland, Ohio, specializing in both market rate and affordable housing. We are one of Cleveland’s largest third-party management firms. Our goal is to develop strong and reliable relationships with owners, partners, and employees, which has been the key to our growth and success.

SUMMARY

The Maintenance Technician's responsibilities encompass maintaining the property in its optimal condition. Tasks include handling plumbing, electrical, heating, air conditioning, and appliance repair. Monitoring all aspects of the building and maintenance program is necessary for ensuring smooth operations. This involves conducting monthly building walkthroughs, documenting a preventative maintenance schedule, and ensuring timely completion of all necessary work to uphold property standards.

RESPONSIBILITIES

Perform routine maintenance tasks such as repairing plumbing, electrical systems, heating, ventilation, and air conditioning (HVAC) systems, and appliances.

Conduct regular inspections of the property to identify maintenance issues and ensure safety compliance.

Respond promptly to maintenance requests from residents and address their concerns in a professional manner.

Keep accurate records of maintenance activities, including repairs, inspections, and inventory.

Perform preventive maintenance tasks to ensure the proper functioning of equipment and systems.

Prepare vacant units for new residents by performing repairs, painting, cleaning, and other necessary tasks, overseeing the process to completion and notifying the office when units are ready to rent, ensuring a 3-to-5-day turnaround time and scheduling contractors as needed.

Monitor and maintain the cleanliness and safety of common areas, including hallways, stairwells, and outdoor spaces.

Coordinate with property management to prioritize maintenance tasks and ensure efficient use of resources.

Schedule contracts and sign off on completed work orders and invoices when applicable.

Adhere to all safety regulations and protocols while performing maintenance duties.

Assist in managing vendor relationships and overseeing contracted maintenance services when needed.

Participate in on-call rotation schedules to address maintenance emergencies outside of regular business hours.

Complete unit inspections as scheduled and make needed repairs.

Provide support during property inspections and prepare reports documenting maintenance activities and findings.

Work with contractors as needed. Ensure that the resident’s safety is always a prime consideration, and work is done per LBP O&M Plan (where needed).

Assist pest control (when applicable).

Collaborate with other team members to maintain a positive working environment and uphold property standards.

Attend training sessions and workshops to enhance technical skills and stay updated on industry best practices.

Comply with the dress code and wear supplied uniforms. Work attire must be neat and clean at all times.

Other duties as assigned.

REQUIREMENTS

Highschool diploma or equivalent.

Previous experience in property maintenance or related field preferred.

Knowledge of plumbing, electrical systems, heating, ventilation, air conditioning (HVAC) systems, and appliance repair.

Familiarity with safety regulations and protocols related to maintenance work.

Have an excellent and professional attitude towards resident care.

Strong problem-solving skills and attention to detail.

Flexibility to work on-call shifts and respond to maintenance emergencies outside of regular business hours.

MUST SUPPLY YOUR OWN TOOLS (the building will supply specialty tools such as drain sake, extension ladders).

Must embody RHM’s core values of: Integrity, Will-to-Win, Be a Good Person, Driven, Accountable, and Teamwork

PHYSICAL REQUIREMENTS

Working off ladders up to 20 ft off the ground. Working off stepladders up to 10 feet inside apartments.

Work under sinks and around appliances by bending own or lying on your back.

Moving appliances including refrigerators, washers, dryers and ranges.

Lifting and carrying up to 80 pounds.

Bending over appliances or mechanical equipment for repairs or cleaning.

Walking and/or standing for an entire workday.

Climbing flights of stairs to access work on higher floors.

Assembling small parts in appliances, mechanical equipment, plumbing, and electrical fixtures, etc.

Reading repair instructions.

Logging or describing in writing work hours, repairs made and or materials used.

Working in inclement weather.

Operating hand and power tools.

BENEFITS

• Eligibility of medical, dental and vision coverage; disability insurance; life insurance after 60 days; and 401k participation after 1 year.
• Paid time off; holidays, personal, sick, and vacation time.

Schedule: Full-time, Monday – Friday, On-call as required

Ability to commute/relocate:

Columbus, OH 43212: Reliably commute or planning to relocate before starting work.

US work authorization (Required).

Work Location: One location

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Yardi: 2 years (Preferred)

Work Location: In person