Description

JOB TITLE: Human Resources Benefits Specialist

Supervisor: Human Resources Manager

Employment Status: Full-time, Exempt, Non-Supervisory

Administrative medical, dental, vision package

Administrative PTO accrual 

401K matching

Position Summary:

The Human Resources Benefits Specialist handles the administration of employee benefit packages, primarily health insurance plans. This position tracks and audits insurance information, processes ongoing enrollment in insurance plans, provides employees with education on benefits programs and responds to routine inquiries. The Benefits Specialist works in conjunction with the Human Resources Manager and the company’s insurance broker to develop and improve the insurance plans for the company and its employees.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Educate employees on the benefits packages provided by the company and the policies and procedures surrounding them.
• Assist employees on an ongoing basis for new-hire insurance enrollment.
• Work with the Human Resources Manager to plan and facilitate annual open enrollment periods.
• Analyze and audit data for insurance tracking and reporting, such as eligibility and enrollment information.
• Handle ongoing employee inquiries regarding the various components of employee benefits.
• Correspond with the agency’s insurance broker and insurance providers to handle ongoing employee needs and requests.
• Conduct necessary research to maintain knowledge of employment law updates, regulatory changes, compliance standards and insurance trends.
• Maintain compliance with federal, state, and local employment laws, regulations and recommended best practices; consult with Human Resources Manager regarding complex situations.
• Use software to create documents, spreadsheets, and communications that improve the efficiency and effectiveness of the benefits department.
• Collaborate with the Finance department to update employee deductions for insurance premiums.
• Monitor integrations between the company’s payroll system and other software programs for proper set-up and data entry.
• Utilize data entry systems to respond to and document phone calls, emails, and text messages with strong attention to detail.
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills. 
• Strong customer service skills.
• Strong mathematical and data analysis skills.
• Attention to detail and accuracy.
• Excellent interpersonal, creative thinking, and conflict resolution skills.
• Excellent time management, organization, and prioritization skills.
• Ability to prioritize tasks and manage time effectively.
• Ability to act with integrity and professionalism and adhere to strict confidentiality.
• Thorough knowledge of benefits and employment-related laws and regulations. 
• Strong computer aptitude, proficiency in Microsoft Office Suite, particular expertise with Microsoft Excel and Word as well as experience with various software systems.
• Strong auditing skills for reconciliation of benefit invoices, eligibility reports, and other related data.

Education and Experience:

• High school diploma or equivalent.
• Associate or bachelor’s degree in human resources, business administration or other related field preferred.
• One year or more of experience with administration of employee benefits preferred.
• Thorough knowledge of health insurance plans.
• Knowledge of Community Support Agency operations a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Limited periods of standing, walking, reaching, stretching may be required.
• Frequent communication verbally and electronically.
• Occasionally lift and/or move up to 15 pounds.

Other Requirements:

• Must pass and maintain background clearance as defined by Oregon State Background Regulations.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

EEO Statement:

Rever Grand is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.