POSITION DESCRIPTION 

REPORTS TO: OPERATIONS MANAGER 

LOCATION: Omaha, NE office, some travel required 

JOB TYPE: Full Time, Non-exempt, in person 

POSITION PURPOSE 

Position Purpose 

The Customer Account Executive is responsible for ensuring all logistics sales targets are met, generating new business and ensuring customer needs are satisfied. This position will establish and maintain direct contact with new and existing customers, establish a rapport with those customers and be responsible for planning, scheduling, coordinating, and analyzing the efficient distribution of those customers‘ products throughout multiple locations. This position will provide a solutions-driven approach to logistics to develop, manage and grow a book of business 

Essential Functions 

• Grow a strong sales pipeline through prospecting, networking, and extensive phone outreach 

• Communicate extensively with customers for inventory needs 

• Validate shipment, receipt, and invoices for all product received and shipped 

• Perform extensive pricing and contract negotiation 

• Continually analyze accounts to determine efficiency and profitability 

• Develop, execute and monitor strategic and tactical goals to maximize sales, profit and to ensure sales targets are met or exceeded 

• Deliver timely communications on exceptions, changes to the facility / transport environment, problem resolution, and equipment / service needs, and provides input to resolve capacity and service needs 

• Develop strong working relationships with internal and external customers including the Management, dispatchers, carriers, supply chain, and vendors 

• Represent a critical on-site presence to internal customers, and maintains a proper professional approach in all types of interactions 

• Perform other duties as assigned 

Qualifications 

Education: High School Diploma/GED or equivalent experience 

Experience: 2-3 years of experience in logistics or transportation operations 

Required Skills 

• Must be proficient in Microsoft Office programs 

• Logistics TMS experience required 

• SAP experience preferred 

• Customer service, Multi-tasking, Telephone, Time Management, Organization, Attention to Detail,

• Scheduling, Office Equipment, Communication, Planning, Problem Solving, Prioritization, Sound Judgement 

Physical Activities and Requirements of this Position 

• Ability to speak effectively and communicate clearly 

• Able to hear average conversations 

• The employee is regularly required to type continuously throughout the day. May sit, stand and walk for long periods of time 

• The employee is regularly required to use hands to type answer phones and handle objects 

• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus 

• The employee may occasionally lift and/or move up to 10 pounds 

Mental Activities and Requirements of this Position 

• Ability to deal with a variety of variables under only limited standardization 

• Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions 

• Ability to read, analyze, and interpret work-related documents 

• Ability to communicate clearly