Medical Receptionist Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying staff of patient’s arrival.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient balances.

• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Medical Receptionist Qualifications / Skills:

• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus
• Works independently

Education, Experience, and Licensing Requirements:

• University/college degree is an asset
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• No weekends

Experience:

• Medical receptionist: 2 years (Preferred)

Language:

• Cantonese (Preferred)
• Spanish (Required)

Work Location: In person