Description

Join us to become part of what we are building for our communities and patients! Erie Family Health Centers is seeking a Front Desk Medical Receptionist to assist in obtaining, confirming, and updating patient information, including demographics, insurance, assigned physicians, and preferred pharmacy in the electronic medical records system. As the first in-person point of contact for our patients, the successful candidate is responsible for conducting themselves in a professional, accommodating, and concerned manner toward patients, visitors, and other staff members at all times.

Responsibilities:

• Registering patients, inputting charges, scheduling and verifying appointments
• Collecting payments at the time of service, applying fee scales appropriately, safeguarding cash and verifying insurance
• Functions collaboratively with other Patient Support Services, Front Desk Medical Receptionists and other clinical services to ensure efficient, friendly, cost-effective service

Qualifications

• High School Diploma or equivalent, required
• Prior customer service required, Prior physician's office experience is beneficial
• Experienced in utilizing a computer and Microsoft Products and electronic medical records system beneficial
• EPIC experience a plus
• Excellent customer service and interpersonal skills required
• Bilingual a plus

COVID-19 vaccine documentation is required for all employees.