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Retina Consultants of Texas (RCTX) is seeking an individual who will be responsible for answering all incoming patient calls. The Patient Service Representative will triage incoming calls and schedule patients according to the information provided during the call. The Patient Service Representative will also partner with all departments at Retain Consultants of Texas to ensure the patients needs are addressed.
Based from the Administration office in the Galleria area, the candidate must be able to communicate effectively, maintain customer service relationships, be highly organized, and able to work in a fast paced environment.
Candidate must be able to support the clinic's variable hours (Monday - Friday, 8:00 am to 5:30 pm). There is a possibility that this position will work some Saturdays.
RCTX offers the following competitive benefits for full-time eligible employees after the introductory period:
RCTX is one of the largest and most respected retina-only ophthalmology practices in the United States, dedicated to preserving vision for patients throughout the state. RCTX has three certified research centers and is one of the leading sites for retinal research in the country. All Retina Consultants of Texas physicians are board-certified by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous and macula. In addition, RCTX has both uveitis and ocular oncology specialty divisions, which focus on inflammation and cancer treatments of the eye. Our surgeons have studied at some of the most renowned institutions in the nation and all have graduated at the top of their classes.
RCTX follows all CDC and local authority protocols to ensure the safety and well-being of the patients, providers, employees and communities.
RCTX is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.
Responsibilities:Education Requirements
Experience Requirements:
Physical Abilities:
Full Time
$38k-48k (estimate)
04/30/2024
05/19/2024
retinaconsultantstexas.com
Bellaire, TX
100 - 200
The following is the career advancement route for Patient Service Representative (Call Center) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (Call Center), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (Call Center). You can explore the career advancement for a Patient Service Representative (Call Center) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.