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Tech Support Representative
ReqRoute,Inc Dallas, TX
Full Time | Business Services 7 Months Ago
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ReqRoute,Inc is Hiring a Tech Support Representative Near Dallas, TX

Tech Support Customer Service Representative
Remote/Work From Home
Contract
We’re looking for a Tech Support Customer Service Representative to:
Answer inbound calls from our internal clients at the branches.
Educate clients on account services and capabilities
Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have strong organizational skills, attention to detail, and excellent follow-up skills
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Your expertise:
Detail oriented (nothing gets past you)
Proficient in Microsoft Office Suite
4 year degree in related field
Citrix, Good for enterprise, or Active Directory is a plus
Windows 7 navigation skills
Basic understanding of computer networking
Monitor, speaker, mice and keyboard troubleshooting, etc.
Know how to use remote access tools to assist clients
Outlook and Microsoft office troubleshooting skills
Sweta N
Sr. Technical Recruiter
Reqroute Inc,
Email: Sweta@reqroute.com
Phone: 408-600-2007 Extn: 1015

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

09/01/2022

EXPIRATION DATE

11/16/2022

WEBSITE

reqroute.com

HEADQUARTERS

SAN JOSE, CA

SIZE

50 - 100

FOUNDED

2008

CEO

YASH DAVE

REVENUE

<$5M

INDUSTRY

Business Services

Show more

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The job skills required for Tech Support Representative include Troubleshooting, Customer Support, Microsoft Office, Attention to Detail, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Tech Support Representative positions, which can be used as a reference in future career path planning. As a Tech Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support Representative. You can explore the career advancement for a Tech Support Representative below and select your interested title to get hiring information.

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